All posts tagged customers

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How to Gain and Retain Customers Online

Running an online store has a number of benefits but in a competitive market there can also be many challenges and implications along the way. So how can you attract customers without spending a large amount of your budget? Here are a few simple ideas that can lead […]

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How social media can help your customer relations

With the onset of new media, customers rarely pick up the phone and call customer support, especially when there is a complaint. Having to be put on hold for 10 minutes is reason enough not to call at all. But […]

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10 Tips for fashion brands using Instagram

It is quite obvious that Instagram has become a major platform for all lovers of visual, playing with filters and sharing creative images with friends. There are over forty million photographs a day being shared socially and brands have caught […]

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Crisis PR and Horsing Around

I was sent a humours message last night that read “This is getting beyond a joke now, I just opened a can of Tesco tuna and there’s a ***** seahorse in it”. This obviously made me giggle but it similarly […]

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Snow, Ice and Moral Panic

Snow can be a pain in the b** for most people as it disrupts the commute to work, makes walking conditions treturous and leaves us feeling a little bit too cold for words. However for a lot of brands selling […]

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5 useful tips for Facebook Timeline

The Facebook layout for brand fan pages is so much better than it used to be, with more room for creativity and interactive engagement with fans. If you have a brand fan page and are looking to update and refresh […]